Thank you for choosing Best Buy (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website bestbuy.com or purchase our products and services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
Personal Information
We collect information you provide directly when you:
- Create or update an account
- Place an order
- Subscribe to newsletters or marketing communications
- Contact customer service
This information may include your name, email address, phone number, billing and shipping address, payment details, and other relevant identifiers.
Automatically Collected Information
We also collect information automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
- Referral URLs
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders, account, and promotions
- Personalize your experience on our website
- Improve our products, services, and website functionality
- Comply with legal obligations
- Send marketing communications with your consent
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping companies, and marketing partners
- Legal authorities when required by law
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience, remember preferences, analyze usage, and serve personalized ads. You can manage cookies via your browser settings; disabling cookies may affect website functionality.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing emails
- Withdraw consent at any time where processing is based on consent
- Object to certain data processing activities
To exercise your rights, please contact us at privacy@bestbuy.com.
7. Children’s Privacy
Our website and services are not directed at children under 13 years old. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.